Dark Blue Fibreglass Pool

OUR PRIVACY POLICY

Last Updated: 20 October 2025

BK Projects SA / BK Pools (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us.

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1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Complete a contact or quote form on our website.
  • Submit details through Google or social media lead forms.
  • Contact us directly via email, phone, or WhatsApp.

The personal information we may collect includes:

  • Your name and surname.
  • Contact number.
  • Email address.
  • City or suburb.
  • Details related to your pool or service enquiry.
2. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries or quote requests.
  • Provide product and service information.
  • Schedule consultations or installations.
  • Send follow-up communication related to your enquiry.

We will never sell, rent, or disclose your personal information to third parties unless required by law or with your explicit consent.

3. Data Protection and Storage

We take reasonable and appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is securely stored on our internal systems and may be used to improve our services and customer experience.

4. Your Rights

In accordance with the POPIA Act, you have the right to:

  • Request access to your personal information.
  • Ask for corrections or deletion of inaccurate data.
  • Withdraw your consent to receive communication from us.

To exercise these rights, please contact us at:

5. Cookies and Website Tracking

Our website may use cookies and analytics tools to:

  • Understand user behavior.
  • Improve website performance and user experience.

These tools do not collect personal data unless you voluntarily provide it. You can manage or disable cookies through your browser settings.

6. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

BK Projects SA / BK Pools
55 Protea Road, Protea Heights, Brackenfell, Western Cape, South Africa
Email:  info@bkprojectssa.co.za
Phone: 087 55 00 936 | 076 508 6671